artegic AG

We support you in the strategic conception of your online dialogue marketing, with Best Practice experience and comprehensive consulting. In audits and workshops, we analyse your opportunities and help you with the definition of targets. We support you in the development and realisation of your personal roadmap with the objective of successful customer loyalty and exploitation via online dialogue marketing.

Together we will develop the customer profiles suitable for your business model, plan the consolidation of separate data stocks in regard to technology and content, and support you in the cleansing, processing, enhancing and structuring of customer data.

From the first idea to the solution, we will jointly develop all processes for the management of online customer relations. We plan and realise customer-targeted communication platforms, develop indicators for the measurement and evaluation of customer developments and create automated rulesets for independent optimisation.

The secure and legally flawless handling of personal data is vital. In audits, we examine the collection and storage of personal customer information and design the establishment of legally compliant solutions according to data privacy and data security (compliant with Teledienstegesetz (TDG), Datenschutzgesetz (DGS), BSI Grundschutz). We would be happy to assist you in subsequent certifications through independent institutions, such as TÜV Süd or DEKRA.

The ELAINE^® Online Direct Marketing Suite is the leading standard software for email and RSS marketing in Germany. The technology developed by artegic, expands your customer relation management into online channels and supports your marketing in all tasks of digital direct marketing via email, RSS and SMS.
ELAINE is available as a standard software technology, as well as a ready-to-use ASP platform.

We plan and realise the integration of our ELAINE® technology and IDOL® concept into your existing systems and processes. With individual and automated solutions for efficient workflows and interfaces to CRM, ERP, call centre, tracking and data warehouse systems, as well as websites and eShops.

With our highly available, high-performance and certified server platform, we can unburden your IT by offering the optimal basis for the use of your online direct marketing with global SMS sending and secure international email delivery via whitelisting.

No matter what your query is or what type of support you require, our help desk, 2nd and top level support are always available - on request 24/7 and in German or English.

Online direct marketing is dynamic. We assist you in the development of the right campaign concepts, support the planning of campaign contents and targets and manage the execution. If you do not want to have anything to do with the process and require a full service, we are happy to connect you with one of our ELAINE^® Partner Agencies in your area or your market sector.

Correct display in different email, RSS and mobile clients? Highest open rates or maximised conversions? The right content for a specific target group? We support the optimisation of your mailings and campaigns, identify the best possible campaign run according to benchmarks and develop our online dialogue marketing to match the aims of your business model.